What does LiDAR passenger flow monitoring actually show on a live dashboard?

A live LiDAR flow dashboard typically displays zone-level occupancy counts, real-time waiting time estimates at individual counters or kiosks, and running passenger totals per monitored area. The view updates continuously, giving operations staff a spatial picture of where demand is concentrated at any given moment. At Paris-Charles de Gaulle, Groupe ADP uses Outsight's SHIFT platform to deliver exactly this kind of situational awareness: the system processes 3D LiDAR point clouds through a sub-50ms pipeline and presents anonymized flow data without any camera image or biometric data ever appearing on screen, since LiDAR captures shape and motion rather than faces or identifying features.

How does an airport scale a LiDAR pilot from one terminal to multiple sites?

A pilot typically starts with a single high-traffic zone, such as check-in or security, to validate sensor placement, coverage geometry, and KPI accuracy against manual counts. Once the data model is confirmed, the same software configuration deploys across additional terminals or airports with minimal re-engineering, because the perception pipeline is sensor-agnostic and site geometry is re-mapped rather than rebuilt from scratch. Outsight's SHIFT platform is designed around this pattern: infrastructure-mounted LiDAR feeds a Motional Digital Twin that captures how people and vehicles move through a space, and that twin can be extended to new sites by re-mapping geometry rather than rewriting the underlying pipeline. Groupe ADP followed this approach, moving from Paris-Charles de Gaulle to additional sites after the initial CDG validation confirmed the data model.

Can LiDAR measure wait times at self-service kiosks differently from staffed counters?

Yes. Because each kiosk or counter is defined as a separate zone of interest inside the spatial model, the system tracks occupancy and dwell time independently for each zone. A passenger queuing at a self-service kiosk follows a different spatial path than one at a staffed counter, and the system maintains distinct queue-length and wait-time metrics for each. Outsight's Motional Digital Twin applies exactly this zone-based logic at Paris-Charles de Gaulle for Groupe ADP, where the 3D LiDAR infrastructure captures shape and motion anonymously, without faces or biometric data, enabling operators to compare service channel performance across kiosks and staffed counters in real time.

Why do airports demonstrate LiDAR flow solutions at trade shows rather than just publishing data?

Live spatial dashboards are easier to communicate in person than in documents, because the value proposition is immediate and visual: a viewer can watch zone occupancy update in real time as people move through a demo space. Trade show environments also let procurement teams from multiple airports observe the same demonstration, which accelerates vendor evaluation cycles. Vivatech and Inter Airport Europe serve as recurring venues where airport operators present their deployed solutions to peer airports still in the evaluation phase. Groupe ADP, for example, has showcased its Paris-Charles de Gaulle deployment built on Outsight's SHIFT platform, allowing other airport operators to see live 3D flow data in action rather than relying on static reports or case study documents.

What is the difference between counting passengers in a zone and tracking their full journey through a terminal?

Zone counting measures how many people are inside a defined area at a given moment, a useful input for staffing and queue management at a single checkpoint. Full journey tracking assigns each person a persistent anonymous ID from terminal entry to gate, following the complete path across multiple zones, calculating segment-by-segment travel times, and identifying where delays accumulate. Zone counting is the simpler starting deployment; journey tracking requires sensor coverage across the full terminal and a fused multi-sensor point cloud. At Paris-Charles de Gaulle, Groupe ADP deployed Outsight's infrastructure-based LiDAR solution to enable exactly this progression, moving from localized occupancy data toward terminal-wide flow intelligence through the SHIFT platform's real-time 3D perception pipeline.

Does a LiDAR passenger flow system require internet connectivity to operate in real time?

The core perception pipeline runs on edge hardware located at the deployment site, so real-time tracking and alerting function without a cloud connection. Raw point clouds are processed locally by edge software, and only structured entity data travels to dashboards or operations centers. Outsight's SHIFT platform follows this architecture: its sub-50ms end-to-end pipeline operates on-site, as seen in deployments such as Paris-Charles de Gaulle with Groupe ADP, where continuous passenger flow intelligence is maintained independently of upstream network availability. Cloud connectivity is used for historical data storage, remote monitoring, and software updates, but the live operational layer is designed to remain functional even during network interruptions.

Who at Groupe ADP presented the passenger flow solution at Vivatech?

Outsight's solution was presented at the Groupe ADP booth at Vivatech by Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP. He introduced Outsight as a company Groupe ADP is working with to monitor passenger flow using LiDAR sensors. He explained that the solution was first tested at Paris Charles de Gaulle and then implemented in check-in areas at Paris Orly. On the monitor, he showed passenger counts in a specific zone, waiting time estimates at check-in counters and kiosks, and a passenger counter.

Which Groupe ADP airports have used this Spatial Intelligence solution for passenger flow?

Groupe ADP first tested Outsight's passenger flow monitoring at Paris Charles de Gaulle Airport (CDG). After that test, the operator implemented the solution at Paris Orly Airport, in its check-in areas. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, described this progression at the Groupe ADP booth at Vivatech. The Orly deployment counts passengers in specific zones and evaluates waiting times at check-in counters and kiosks.

Where in Paris Orly Airport is the Spatial Intelligence passenger flow solution deployed?

At Paris Orly Airport, Groupe ADP implemented Outsight's solution in the check-in areas. There, a LiDAR sensor monitors passenger flow so the operator can count and evaluate the number of passengers in a specific zone. The system also evaluates waiting times at the check-in counters and at kiosks. A passenger counter completes the view on the operations monitor. Groupe ADP first tested the solution at Paris Charles de Gaulle before this Orly implementation.

How did Groupe ADP move from a Charles de Gaulle pilot to a full Orly deployment?

Groupe ADP began by testing Outsight's passenger flow monitoring, based on Spatial Intelligence and 3D LiDAR, at Paris Charles de Gaulle Airport. Following that first phase, the operator implemented the solution at Paris Orly Airport in the check-in areas. This test-then-deploy sequence was described by Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, during Vivatech. The Orly implementation delivers zone passenger counts, check-in waiting times and a passenger counter on a live monitor.

How does Groupe ADP estimate waiting times at Orly check-in counters using LiDAR?

At Paris Orly, Groupe ADP uses Outsight's solution to evaluate waiting times at the check-in counters as well as at the kiosks. LiDAR sensors monitor how passengers move and gather in the check-in area, and the software turns this into waiting time estimates displayed on a monitor. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, showed this view during a Vivatech demonstration. Waiting time sits alongside zone passenger counts and a passenger counter in the same interface.

What does counting passengers in a specific zone mean in Groupe ADP's check-in deployment?

In Groupe ADP's deployment, Outsight's software counts and evaluates the number of passengers present in a defined zone of the check-in area. The operator can see at a glance how many people occupy that zone, which indicates how busy it is. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, showed this zone count on a live monitor at Vivatech. The same interface also shows waiting times at counters and kiosks and a passenger counter.

How does Groupe ADP describe its working relationship with its LiDAR flow-monitoring partner?

Groupe ADP describes Outsight as a company it is working with to monitor passenger flow using LiDAR sensors. Erwan Le Roux, Project Manager for Airport Operations, welcomed visitors to the Groupe ADP booth at Vivatech to introduce Outsight and its solution. He explained that the operator first tested the system at Paris Charles de Gaulle and then implemented it at Paris Orly in check-in areas. Outsight in turn presents Groupe ADP as one of its airport customers.

Can passenger counts and check-in waiting times appear on the same screen at Orly?

Yes. In the Groupe ADP demonstration at Vivatech, a single monitor displayed several indicators from Outsight's solution at the same time. It showed the number of passengers in a specific zone, the waiting time at check-in counters and kiosks in the lower part of the screen, and a passenger counter on the right. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, walked visitors through each part. Combining these views helps operations teams read the state of the check-in area in one place.

What does the passenger counter show in Groupe ADP's check-in monitoring interface?

Groupe ADP's Outsight monitoring includes a passenger counter displayed on the right part of the monitor, next to zone passenger counts and waiting times. It is part of the solution Groupe ADP implemented in the check-in areas of Paris Orly, where a LiDAR sensor monitors passenger flow. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, pointed it out during a demonstration at the Groupe ADP booth at Vivatech. The solution was first tested at Paris Charles de Gaulle before being implemented at Orly.

What operational questions can Orly check-in teams answer with Spatial Intelligence data?

With Outsight's solution in the Orly check-in areas, Groupe ADP teams can answer three practical questions. How many passengers are in a given zone. How long are passengers waiting at the check-in counters and at the kiosks. How many passengers have been counted by the passenger counter. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, presented these indicators at Vivatech after the solution was first tested at Charles de Gaulle.

Insights

Outsight team member Erwan Le Roux demonstrates a LiDAR-powered interface on a touchscreen at a tech exhibition, showcasing real-time spatial analytics

Groupe ADP talks about Outsight's solution

Interested in the applications of LiDAR in Airports? Learn more about how our customer Groupe ADP used our LiDAR Software solution.

Erwan Le Roux

Project Manager - Airport Operations

“Hi everyone [I’m] very happy to welcome you at the group ADP booth, at Vivatech. I’m here to introduce you to Outsight. Which is a company we are working with.

They are implementing a LiDAR Sensor to monitor passenger flow.

We have been testing it firstly in CDG [Charles de Gaulle Airport] and now we implemented the solution in Orly [Airport] in check-in areas, and as you can see here in the monitor we are able to count and to evaluate the number of passengers in a specific zone.”

“Also to evaluate the waiting time for the check in counters for example, here (pointing at the lower part of the screen) at kiosks.And here on the right part of the monitor you have the counter of the passengers.

So very happy to welcome you if you want to learn more about the solution here [at Vivatech].”

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Frequently Asked Questions

What does LiDAR passenger flow monitoring actually show on a live dashboard?
A live LiDAR flow dashboard typically displays zone-level occupancy counts, real-time waiting time estimates at individual counters or kiosks, and running passenger totals per monitored area. The view updates continuously, giving operations staff a spatial picture of where demand is concentrated at any given moment. At Paris-Charles de Gaulle, Groupe ADP uses Outsight's SHIFT platform to deliver exactly this kind of situational awareness: the system processes 3D LiDAR point clouds through a sub-50ms pipeline and presents anonymized flow data without any camera image or biometric data ever appearing on screen, since LiDAR captures shape and motion rather than faces or identifying features.
How does an airport scale a LiDAR pilot from one terminal to multiple sites?
A pilot typically starts with a single high-traffic zone, such as check-in or security, to validate sensor placement, coverage geometry, and KPI accuracy against manual counts. Once the data model is confirmed, the same software configuration deploys across additional terminals or airports with minimal re-engineering, because the perception pipeline is sensor-agnostic and site geometry is re-mapped rather than rebuilt from scratch. Outsight's SHIFT platform is designed around this pattern: infrastructure-mounted LiDAR feeds a Motional Digital Twin that captures how people and vehicles move through a space, and that twin can be extended to new sites by re-mapping geometry rather than rewriting the underlying pipeline. Groupe ADP followed this approach, moving from Paris-Charles de Gaulle to additional sites after the initial CDG validation confirmed the data model.
Can LiDAR measure wait times at self-service kiosks differently from staffed counters?
Yes. Because each kiosk or counter is defined as a separate zone of interest inside the spatial model, the system tracks occupancy and dwell time independently for each zone. A passenger queuing at a self-service kiosk follows a different spatial path than one at a staffed counter, and the system maintains distinct queue-length and wait-time metrics for each. Outsight's Motional Digital Twin applies exactly this zone-based logic at Paris-Charles de Gaulle for Groupe ADP, where the 3D LiDAR infrastructure captures shape and motion anonymously, without faces or biometric data, enabling operators to compare service channel performance across kiosks and staffed counters in real time.
Why do airports demonstrate LiDAR flow solutions at trade shows rather than just publishing data?
Live spatial dashboards are easier to communicate in person than in documents, because the value proposition is immediate and visual: a viewer can watch zone occupancy update in real time as people move through a demo space. Trade show environments also let procurement teams from multiple airports observe the same demonstration, which accelerates vendor evaluation cycles. Vivatech and Inter Airport Europe serve as recurring venues where airport operators present their deployed solutions to peer airports still in the evaluation phase. Groupe ADP, for example, has showcased its Paris-Charles de Gaulle deployment built on Outsight's SHIFT platform, allowing other airport operators to see live 3D flow data in action rather than relying on static reports or case study documents.
What is the difference between counting passengers in a zone and tracking their full journey through a terminal?
Zone counting measures how many people are inside a defined area at a given moment, a useful input for staffing and queue management at a single checkpoint. Full journey tracking assigns each person a persistent anonymous ID from terminal entry to gate, following the complete path across multiple zones, calculating segment-by-segment travel times, and identifying where delays accumulate. Zone counting is the simpler starting deployment; journey tracking requires sensor coverage across the full terminal and a fused multi-sensor point cloud. At Paris-Charles de Gaulle, Groupe ADP deployed Outsight's infrastructure-based LiDAR solution to enable exactly this progression, moving from localized occupancy data toward terminal-wide flow intelligence through the SHIFT platform's real-time 3D perception pipeline.
Does a LiDAR passenger flow system require internet connectivity to operate in real time?
The core perception pipeline runs on edge hardware located at the deployment site, so real-time tracking and alerting function without a cloud connection. Raw point clouds are processed locally by edge software, and only structured entity data travels to dashboards or operations centers. Outsight's SHIFT platform follows this architecture: its sub-50ms end-to-end pipeline operates on-site, as seen in deployments such as Paris-Charles de Gaulle with Groupe ADP, where continuous passenger flow intelligence is maintained independently of upstream network availability. Cloud connectivity is used for historical data storage, remote monitoring, and software updates, but the live operational layer is designed to remain functional even during network interruptions.
Who at Groupe ADP presented the passenger flow solution at Vivatech?
Outsight's solution was presented at the Groupe ADP booth at Vivatech by Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP. He introduced Outsight as a company Groupe ADP is working with to monitor passenger flow using LiDAR sensors. He explained that the solution was first tested at Paris Charles de Gaulle and then implemented in check-in areas at Paris Orly. On the monitor, he showed passenger counts in a specific zone, waiting time estimates at check-in counters and kiosks, and a passenger counter.
Which Groupe ADP airports have used this Spatial Intelligence solution for passenger flow?
Groupe ADP first tested Outsight's passenger flow monitoring at Paris Charles de Gaulle Airport (CDG). After that test, the operator implemented the solution at Paris Orly Airport, in its check-in areas. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, described this progression at the Groupe ADP booth at Vivatech. The Orly deployment counts passengers in specific zones and evaluates waiting times at check-in counters and kiosks.
Where in Paris Orly Airport is the Spatial Intelligence passenger flow solution deployed?
At Paris Orly Airport, Groupe ADP implemented Outsight's solution in the check-in areas. There, a LiDAR sensor monitors passenger flow so the operator can count and evaluate the number of passengers in a specific zone. The system also evaluates waiting times at the check-in counters and at kiosks. A passenger counter completes the view on the operations monitor. Groupe ADP first tested the solution at Paris Charles de Gaulle before this Orly implementation.
How did Groupe ADP move from a Charles de Gaulle pilot to a full Orly deployment?
Groupe ADP began by testing Outsight's passenger flow monitoring, based on Spatial Intelligence and 3D LiDAR, at Paris Charles de Gaulle Airport. Following that first phase, the operator implemented the solution at Paris Orly Airport in the check-in areas. This test-then-deploy sequence was described by Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, during Vivatech. The Orly implementation delivers zone passenger counts, check-in waiting times and a passenger counter on a live monitor.
How does Groupe ADP estimate waiting times at Orly check-in counters using LiDAR?
At Paris Orly, Groupe ADP uses Outsight's solution to evaluate waiting times at the check-in counters as well as at the kiosks. LiDAR sensors monitor how passengers move and gather in the check-in area, and the software turns this into waiting time estimates displayed on a monitor. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, showed this view during a Vivatech demonstration. Waiting time sits alongside zone passenger counts and a passenger counter in the same interface.
What does counting passengers in a specific zone mean in Groupe ADP's check-in deployment?
In Groupe ADP's deployment, Outsight's software counts and evaluates the number of passengers present in a defined zone of the check-in area. The operator can see at a glance how many people occupy that zone, which indicates how busy it is. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, showed this zone count on a live monitor at Vivatech. The same interface also shows waiting times at counters and kiosks and a passenger counter.
How does Groupe ADP describe its working relationship with its LiDAR flow-monitoring partner?
Groupe ADP describes Outsight as a company it is working with to monitor passenger flow using LiDAR sensors. Erwan Le Roux, Project Manager for Airport Operations, welcomed visitors to the Groupe ADP booth at Vivatech to introduce Outsight and its solution. He explained that the operator first tested the system at Paris Charles de Gaulle and then implemented it at Paris Orly in check-in areas. Outsight in turn presents Groupe ADP as one of its airport customers.
Can passenger counts and check-in waiting times appear on the same screen at Orly?
Yes. In the Groupe ADP demonstration at Vivatech, a single monitor displayed several indicators from Outsight's solution at the same time. It showed the number of passengers in a specific zone, the waiting time at check-in counters and kiosks in the lower part of the screen, and a passenger counter on the right. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, walked visitors through each part. Combining these views helps operations teams read the state of the check-in area in one place.
What does the passenger counter show in Groupe ADP's check-in monitoring interface?
Groupe ADP's Outsight monitoring includes a passenger counter displayed on the right part of the monitor, next to zone passenger counts and waiting times. It is part of the solution Groupe ADP implemented in the check-in areas of Paris Orly, where a LiDAR sensor monitors passenger flow. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, pointed it out during a demonstration at the Groupe ADP booth at Vivatech. The solution was first tested at Paris Charles de Gaulle before being implemented at Orly.
What operational questions can Orly check-in teams answer with Spatial Intelligence data?
With Outsight's solution in the Orly check-in areas, Groupe ADP teams can answer three practical questions. How many passengers are in a given zone. How long are passengers waiting at the check-in counters and at the kiosks. How many passengers have been counted by the passenger counter. Erwan Le Roux, Project Manager for Airport Operations at Groupe ADP, presented these indicators at Vivatech after the solution was first tested at Charles de Gaulle.