Why did Groupe ADP run an international competition before choosing a passenger flow monitoring vendor?

Airport operators at the scale of Groupe ADP typically run competitive tenders for any technology that touches airside operations because procurement rules, insurance requirements, and the operational risk of a failed deployment all demand independent validation. An international competition also forces vendors to demonstrate interoperability with existing airport management systems and to price against a global peer group, not just local suppliers. In the Paris-Charles de Gaulle selection, that process led Groupe ADP to choose Outsight's People Flow Monitoring Solution, built on infrastructure-based LiDAR perception that tracks passenger movement anonymously without capturing faces or biometric data. The result is a stronger specification and a vendor that has proven its approach against alternatives, not just in a lab.

What specifically happens in a baggage claim zone that makes it a good test case for 3D flow monitoring?

Baggage claim combines several difficult tracking conditions in one confined space: high density, frequent stops, stationary luggage carts that partially occlude people, and irregular dwell times that spike when a carousel is delayed. Measuring how long passengers wait, where they cluster, and how they interact with carousels and exits gives operators a precise picture of bottleneck causes. This is precisely the kind of environment where Outsight's Motional Digital Twin approach proves useful, since infrastructure-mounted LiDAR sensors capture shape and motion across the full zone without being blocked by crowds or carts, and without collecting any biometric data. Baggage claim is also one of the last landside touchpoints where a poor experience directly affects satisfaction scores, making measurable improvement commercially significant, as Groupe ADP recognized when selecting Outsight's solution for Paris-Charles de Gaulle.

How does 3D spatial monitoring of airport assets differ from just counting people in a zone?

People counting gives a headcount per zone per time interval. Spatial monitoring of people and assets tracks the relationship between moving entities and fixed infrastructure: how long passengers queue in front of a specific counter, how many abandon a self-bag-drop machine mid-process, or how far a crowd spreads from a carousel during a delay. At Paris-Charles de Gaulle, Outsight's Motional Digital Twin captures precisely these interaction metrics in real time, building an anonymous 3D replica of how passengers move relative to check-in counters, security lanes, and other fixed assets. Those interaction metrics let operators diagnose whether a bottleneck is caused by insufficient equipment, poor layout, or staffing gaps, distinctions that a simple headcount cannot make.

What is Terminal 2E at Paris-Charles de Gaulle and why is it operationally significant?

Terminal 2E is the largest terminal at Paris-Charles de Gaulle and serves long-haul international flights, including the bulk of Air France's intercontinental routes. Its passenger volumes and the mix of connecting and terminating travelers make flow management especially complex: a disruption in one pier can cascade across multiple gates. This is precisely the environment where Outsight deployed its People Flow Monitoring Solution for Groupe ADP, using infrastructure-based 3D LiDAR to build a real-time, anonymous picture of how passengers move through the space. Deploying spatial monitoring in an international terminal at that scale provides a more demanding and generalizable proof of concept than a domestic or regional terminal would.

Can a LiDAR-based smart monitoring system track both people and non-human assets like trolleys or bags at the same time?

3D LiDAR classifies tracked objects by shape, size, and motion profile, not by a predefined list of categories. A system tuned for an airport can simultaneously track walking passengers, stationary groups, luggage trolleys, and airport ground equipment moving through the same space. Each entity type receives a separate classification label and a persistent ID for its time in the monitored area. Outsight's Motional Digital Twin applies exactly this multi-class approach at Paris-Charles de Gaulle, where the infrastructure-based deployment captures the full range of objects in the terminal without relying on cameras or biometric data. This multi-class tracking is what enables interaction analysis, such as how long a trolley sits uncollected or how far a passenger walks before finding one.

What does the CES Best of Innovation Award signal about a spatial intelligence technology in its early deployment stage?

CES Best of Innovation is awarded by a jury of engineers, designers, and technology journalists evaluating market readiness and technical novelty, not just a concept. Winning it in the Smart Cities category at the same moment as a first major airport deployment signals that independent evaluators found the underlying perception approach both technically sound and commercially viable. For Outsight, that timing aligned with the selection by Groupe ADP to deploy its People Flow Monitoring solution at Paris-Charles de Gaulle, now part of the broader SHIFT platform. For airport operators evaluating a relatively new vendor, third-party recognition from a credible technical jury reduces the perceived procurement risk and provides an external validation that complements early real-world deployments.

Insights

The Paris Airport Group (ADP) chooses Outsight’s solution

The People Flow Monitoring Solution developed by the French start-up Outsight has been chosen to be implemented at Paris-Charles de Gaulle.

LAS VEGAS, NEVADA, UNITED STATES–(EINPresswire.com)–After an international competition, the ADP Group has announced that it has chosen Outsight’s “3D Smart Monitoring” system to be used in two areas of Paris-Charles de Gaulle airport in the international Terminal 2E, including the baggage claim zone.

Outsight’s “3D Smart Monitoring” offers a complete solution that provides precise Spatial Intelligence information that provides detailed analyses of crowd flow, people flows and their interaction with airport assets.

This solution is part of the ADP Group’s Smart Airport project, which aims to smooth and optimize the passenger journey using new technologies.

Raul Bravo, President and Co-Founder of Outsight, said: “This first deployment at Paris Charles-de-Gaulle Airport, just a few months after the company’s creation, demonstrates the relevance of our 3D perception approach in the context of improved operations and security. This first implementation follows a succession of announcements for Outsight, and can then be extended to other areas such as shopping malls and train stations.”

CES 2020 has awarded Outsight with the prestigious Best of CES Innovations Award 2020 as well as the CES 2020 Honoree Award.

Outsight has secured a variety of partnerships with major manufacturers such as Faurecia, with whom Outsight recently announced a collaboration on automotive applications and the Safran Group, a multinational high-tech company with whom Outsight has just announced its partnership to accelerate autonomous solutions development.

Outsight has also begun working with several other industry leaders in other markets. The young start-up raised a record $20 million in seed funding.

“Outsight offers a unique level of perception and understanding of the environment that responds to the growing need for better operations management and security in sensitive areas,” explains Cedric Hutchings, CEO and co-founder of Outsight.

The 3D LiDAR Smart Monitoring solution enables operational awareness, higher efficiency and provides valuable insights into people flow and asset utilization to operators of large premises.

Outsight’s approach to simultaneous perception, localization and comprehension will bring unique value to a diverse set of markets and will accelerate a smarter and safer world for end users.

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Frequently Asked Questions

Why did Groupe ADP run an international competition before choosing a passenger flow monitoring vendor?
Airport operators at the scale of Groupe ADP typically run competitive tenders for any technology that touches airside operations because procurement rules, insurance requirements, and the operational risk of a failed deployment all demand independent validation. An international competition also forces vendors to demonstrate interoperability with existing airport management systems and to price against a global peer group, not just local suppliers. In the Paris-Charles de Gaulle selection, that process led Groupe ADP to choose Outsight's People Flow Monitoring Solution, built on infrastructure-based LiDAR perception that tracks passenger movement anonymously without capturing faces or biometric data. The result is a stronger specification and a vendor that has proven its approach against alternatives, not just in a lab.
What specifically happens in a baggage claim zone that makes it a good test case for 3D flow monitoring?
Baggage claim combines several difficult tracking conditions in one confined space: high density, frequent stops, stationary luggage carts that partially occlude people, and irregular dwell times that spike when a carousel is delayed. Measuring how long passengers wait, where they cluster, and how they interact with carousels and exits gives operators a precise picture of bottleneck causes. This is precisely the kind of environment where Outsight's Motional Digital Twin approach proves useful, since infrastructure-mounted LiDAR sensors capture shape and motion across the full zone without being blocked by crowds or carts, and without collecting any biometric data. Baggage claim is also one of the last landside touchpoints where a poor experience directly affects satisfaction scores, making measurable improvement commercially significant, as Groupe ADP recognized when selecting Outsight's solution for Paris-Charles de Gaulle.
How does 3D spatial monitoring of airport assets differ from just counting people in a zone?
People counting gives a headcount per zone per time interval. Spatial monitoring of people and assets tracks the relationship between moving entities and fixed infrastructure: how long passengers queue in front of a specific counter, how many abandon a self-bag-drop machine mid-process, or how far a crowd spreads from a carousel during a delay. At Paris-Charles de Gaulle, Outsight's Motional Digital Twin captures precisely these interaction metrics in real time, building an anonymous 3D replica of how passengers move relative to check-in counters, security lanes, and other fixed assets. Those interaction metrics let operators diagnose whether a bottleneck is caused by insufficient equipment, poor layout, or staffing gaps, distinctions that a simple headcount cannot make.
What is Terminal 2E at Paris-Charles de Gaulle and why is it operationally significant?
Terminal 2E is the largest terminal at Paris-Charles de Gaulle and serves long-haul international flights, including the bulk of Air France's intercontinental routes. Its passenger volumes and the mix of connecting and terminating travelers make flow management especially complex: a disruption in one pier can cascade across multiple gates. This is precisely the environment where Outsight deployed its People Flow Monitoring Solution for Groupe ADP, using infrastructure-based 3D LiDAR to build a real-time, anonymous picture of how passengers move through the space. Deploying spatial monitoring in an international terminal at that scale provides a more demanding and generalizable proof of concept than a domestic or regional terminal would.
Can a LiDAR-based smart monitoring system track both people and non-human assets like trolleys or bags at the same time?
3D LiDAR classifies tracked objects by shape, size, and motion profile, not by a predefined list of categories. A system tuned for an airport can simultaneously track walking passengers, stationary groups, luggage trolleys, and airport ground equipment moving through the same space. Each entity type receives a separate classification label and a persistent ID for its time in the monitored area. Outsight's Motional Digital Twin applies exactly this multi-class approach at Paris-Charles de Gaulle, where the infrastructure-based deployment captures the full range of objects in the terminal without relying on cameras or biometric data. This multi-class tracking is what enables interaction analysis, such as how long a trolley sits uncollected or how far a passenger walks before finding one.
What does the CES Best of Innovation Award signal about a spatial intelligence technology in its early deployment stage?
CES Best of Innovation is awarded by a jury of engineers, designers, and technology journalists evaluating market readiness and technical novelty, not just a concept. Winning it in the Smart Cities category at the same moment as a first major airport deployment signals that independent evaluators found the underlying perception approach both technically sound and commercially viable. For Outsight, that timing aligned with the selection by Groupe ADP to deploy its People Flow Monitoring solution at Paris-Charles de Gaulle, now part of the broader SHIFT platform. For airport operators evaluating a relatively new vendor, third-party recognition from a credible technical jury reduces the perceived procurement risk and provides an external validation that complements early real-world deployments.