Aeroporti di Roma to deploy Outsight's Physical AI solution at scale across Rome Fiumicino Airport

Frequently Asked Questions

• What is the Schengen common-use area at an airport and why does it matter for passenger tracking?

  Schengen common-use areas are the shared terminal zones, check-in halls, security lanes, and gate areas where multiple airlines share infrastructure rather than operating dedicated facilities. Tracking passenger flow there is particularly complex because densities fluctuate unpredictably across carriers and flight schedules. A single real-time spatial picture covering nearly all of those shared zones gives airport operators a unified view they cannot get from per-airline systems, which is why coverage breadth is the defining metric for a deployment like Rome Fiumicino's. Aeroporti di Roma selected Outsight's SHIFT platform precisely for that reason, expanding the deployment to cover almost all Schengen common-use areas and generating a continuous, anonymous Motional Digital Twin of how passengers, staff, and vehicles move through the terminal at any given moment.

• How does a pilot deployment at an airport arrivals immigration area translate to a full-terminal rollout?

  An arrivals immigration zone is a controlled chokepoint: bounded, high-density, with measurable dwell and queue outcomes. It is the lowest-risk environment to validate sensor coverage, tracking accuracy, and analytics calibration before committing to wider deployment. Once the operator confirms that queue formation, congestion patterns, and throughput KPIs are being measured reliably there, the same software and sensor architecture scales to broader areas without re-architecting the perception pipeline. This is precisely the path Aeroporti di Roma followed with Outsight, progressing from an initial pilot to a large-scale rollout covering almost all Schengen common-use areas at Rome Fiumicino Airport. The main expansion work shifts to sensor placement planning, site integration, and connecting additional data sources rather than rebuilding the underlying Motional Digital Twin.

• What does 'agentic AI-driven airport operations' mean in practice?

  Agentic AI refers to AI systems that can autonomously plan and execute multi-step actions, not just surface a dashboard alert, to achieve an operational goal. In an airport context, that means a system that detects a growing queue at a security lane, evaluates available staff and adjacent lane capacity, and then automatically triggers a reallocation workflow without waiting for a supervisor to act. This requires a real-time, structured spatial data feed as input. Outsight's Motional Digital Twin provides exactly that feed, tracking the position and movement of every person and vehicle across a terminal in under 50 milliseconds, in a structured form that AI agents can consume directly. The large-scale deployment at Rome Fiumicino Airport with Aeroporti di Roma illustrates how that foundation enables airport operators to move from passive monitoring toward genuinely autonomous operational responses.

• What makes Rome Fiumicino a demanding environment for passenger flow technology?

  Rome Fiumicino ranks among the world's top 10 airports by Skytrax and handles a large mix of Schengen, non-Schengen, and domestic traffic across multiple terminals. That multimodal complexity means flow patterns shift with long-haul banks, seasonal tourism peaks, and immigration-control procedures, each creating distinct crowd profiles. Sensors and analytics must handle extreme density variation across the same physical zones at different times of day, which stresses both tracking continuity and the predictive models built on top of it. Aeroporti di Roma selected Outsight to address exactly this challenge, deploying the SHIFT platform across almost all Schengen common-use areas to build a real-time Motional Digital Twin that captures how passengers move through the airport anonymously, without relying on facial recognition or biometric data.

• Can LiDAR-based flow data support process re-engineering decisions or is it mainly for real-time alerts?

  Both time horizons are valid use cases from the same underlying data. Real-time alerts address live congestion, while the same stream, stored and replayed, provides the historical record operators need to redesign processes. For example, months of queue-formation data can reveal that a specific lane configuration reliably bottlenecks 45 minutes after the peak long-haul bank lands, a pattern invisible in real-time but clear in aggregate. That evidence base grounds re-engineering decisions in measured behavior rather than staff observation or periodic manual counts.

• How does expanding a LiDAR deployment across an airport affect data privacy compliance?

  Scaling a LiDAR deployment does not increase privacy exposure the way scaling a camera network does. LiDAR sensors capture geometric shape and motion, not faces, skin tone, or license plates. In Outsight's infrastructure-based approach, each tracked person receives an anonymous temporary ID that expires when they leave the monitored area and is never linked to a ticket, passport, or biometric record. This architecture is central to how the SHIFT platform operates at Rome Fiumicino Airport, where Aeroporti di Roma is expanding coverage across almost all Schengen common-use areas. GDPR obligations therefore scale in proportion to data volume and retention policies, not in proportion to the number of identifiable individuals captured, because no identifiable individuals are captured by design.

• What is Aeroporti di Roma's Runway to the Future programme and how did the Fiumicino deployment begin there?

  Runway to the Future is the innovation programme run by Aeroporti di Roma (ADR), the operator of Rome Fiumicino Airport. Outsight first deployed its technology at Fiumicino through this programme, starting with an initial phase in the Arrivals immigration area. That phase delivered tangible benefits, which led ADR to move the project to an industrial scale. In April 2026 the two companies announced a large-scale deployment across nearly all common-use areas within the Schengen zone of the airport.

• Which parts of Rome Fiumicino Airport are covered by the expanded Aeroporti di Roma deployment?

  The expanded contract covers nearly all common-use areas within the Schengen zone at Rome Fiumicino Airport. Before this rollout, Outsight's technology was used in the Arrivals immigration area during the initial phase of ADR's Runway to the Future programme. Across these Schengen common-use areas, Outsight's Physical AI solution turns real-time Lidar data into insight on people flows, queue formation and congestion patterns. This gives Aeroporti di Roma an end-to-end view of the passenger journey through the terminal.

• What insights does Physical AI give Aeroporti di Roma about queues and congestion at Fiumicino?

  At Rome Fiumicino, Outsight's Physical AI solution transforms real-time Lidar data into actionable insights on people flows, queue formation and congestion patterns. Aeroporti di Roma uses this to gain an end-to-end view of the passenger journey across Schengen common-use areas. According to the announcement, this view enables more agile resource allocation and supports data-driven process re-engineering. It also lays the digital foundation for predictive, Agentic AI-driven airport operations at Fiumicino.

• Who is Aeroporti di Roma and why is Rome Fiumicino considered a major international hub?

  Aeroporti di Roma (ADR) is the operator of Rome Fiumicino Airport and a Mundys Group company. Rome Fiumicino is ranked among the world's top 10 airports by Skytrax, and the announcement describes it as a major international hub with unique complexities. ADR describes innovation as a practical lever to continuously improve operations, service quality and the passenger journey. Its decision to expand Outsight's Spatial Intelligence across nearly all Schengen common-use areas reflects that approach at an industrial scale.

• What did Emanuele Calà of Aeroporti di Roma say about expanding LiDAR-based technology at Fiumicino?

  Emanuele Calà, Senior Vice President Transformation and Technology at Aeroporti di Roma, said ADR sees innovation as a practical lever to improve operations, service quality and the passenger journey. He explained that expanding Outsight's technology across common-use areas within the Schengen zone reflects ADR's confidence in solutions that turn airport data into actionable intelligence. According to Calà, full visibility over traveler flows in a sensitive environment lets ADR act more proactively and optimize processes. The goal is a more seamless and predictable experience for passengers.

• How is a Motional Digital Twin used at Rome Fiumicino Airport with Aeroporti di Roma?

  At Rome Fiumicino, Outsight's platform produces a Motional Digital Twin of monitored areas, including spaces such as the duty free zone. A Motional Digital Twin is the third generation of Digital Twin technology, focused on how people and vehicles move through infrastructure in real time. For Aeroporti di Roma, it provides an end-to-end, live view of passenger flows, queue formation and congestion across Schengen common-use areas. This live model supports agile resource allocation and data-driven process re-engineering.

• When did Aeroporti di Roma announce the large-scale Physical AI rollout at Fiumicino?

  Aeroporti di Roma and Outsight announced the major expansion of their collaboration from Rome and Paris on 23 April 2026. The announcement covers a large-scale deployment of Outsight's technology across nearly all common-use areas within the Schengen zone at Rome Fiumicino Airport. It followed a successful initial phase in the Arrivals immigration area, run through ADR's Runway to the Future innovation programme. The stated aims are operational efficiency, passenger experience and data-driven decision-making.

• How will the Fiumicino contract drive optimization of the technology for complex airport hubs?

  The Aeroporti di Roma contract is expected to drive the continued optimization of Outsight's technology within the unique complexities of a major international hub. Rome Fiumicino is ranked among the world's top 10 airports by Skytrax. The deployment covers nearly all common-use areas within the Schengen zone, which ADR describes as a sensitive environment where full visibility over traveler flows matters. The rollout also signals confidence in combining LiDAR, advanced analytics and artificial intelligence to shape the next generation of airport management systems.

• What does the Rome Fiumicino rollout show about combining LiDAR, analytics and AI in airport management?

  The large-scale deployment at Rome Fiumicino signals Aeroporti di Roma's confidence in Outsight's Spatial Intelligence platform and in the broader potential of combining LiDAR, advanced analytics and artificial intelligence. Together, these technologies are presented as the basis of the next generation of airport management systems. Raul Bravo, President Founder of Outsight, described the move from a successful pilot to full-scale deployment as a powerful validation of the platform. He said it helps set a new standard for how major hubs operate smarter, more responsively and more efficiently.

• Is the Rome Fiumicino solution Physical AI or Spatial Intelligence, and how do the two relate?

  Outsight describes itself as a leading provider of Spatial Intelligence solutions based on Physical AI and 3D Lidar data, so both terms apply at Rome Fiumicino. Physical AI is described as an advanced technology approach that processes real-world sensory data to understand and analyze physical environments in real time. At Fiumicino, Outsight's Physical AI solution turns real-time Lidar data into actionable insights on people flows, queue formation and congestion patterns. ADR's large-scale deployment signals its confidence in Outsight's Spatial Intelligence platform built on this approach.

• What results have airports achieved with real-time passenger flow monitoring?

  Airports use real-time flow monitoring to cut waiting times, staff to demand and give passengers a smoother journey. Aeroporti di Roma reports that Outsight helped Rome Fiumicino improve real-time passenger flow monitoring, optimise operational management and provide a smoother experience, and extended the deployment to nearly all Schengen common-use areas. Bordeaux Airport deployed the platform in Hall A to reduce waiting times. Singapore Changi measures key touchpoints across all four terminals in a unified data layer.